Category

Business

An ecommerce site is a business. Our Management & Finance category addresses online payments, funding needs, employee issues, merchant profiles, key metrics, multichannel and omnichannel strategies, cross-border analyses, inventory management, accounting topics, sales taxes, and much more.

Amazon & Marketplaces | B2B | Cross-border Selling | Finance | Fraud Prevention | Inventory | Local Business | Payments | Shipping & Fulfillment | Staffing

Business
Tech Support: September 2006

September 1, 2006 • Brian Getting

PeC: I keep reading about the Web 2.0. What is that? Brian Getting: Web 2.0 is a term that has come to represent a new way of thinking with regards to developing websites. While there is an origin to the name, that is less important than what people mean when they speak of “Web 2.0 m...
Business
Quick Query: Jellyfish CEO Mark McGuire

September 1, 2006 • PEC Staff

PeC: What is Jellyfish.com? McGuire: _Jellyfish offers merchants a risk-free channel to sell products. By listing on Jellyfish.com, merchants control the price of the product and the amount of profit they desire. The merchant decides on the commission it will pay Jellyfish, and that ...
Business
Legal: Copyright Registration

September 1, 2006 • John W. Dozier, Jr.

Copyright registration is a great concept. In order to put the world on notice of your ownership of certain creative works, the government allows you to send a copy of your work to the U.S. Copyright Office, and it will maintain the records for you. For a small registration filing cost,...
Business
Wired Magazine’s Chris Anderson on ‘The Long Tail’

September 1, 2006 • Michael A. Cox

Chris Anderson, editor-in-chief of Wired magazine, calls the phenomenon “The Long Tail,” which happens to be the title of his bestseller. Anderson, a physicist, turned economist, turned editor and author, wasn’t talking about the long tail wagging the dog, although that is exactly what has happened in a marketplace turned upside-down by something he learned studying statistics.
Business
Product Sourcing: Six Questions

September 1, 2006 • PEC Staff

If you’ve got a question about your ebusiness, someone else has probably already asked it. Matt Hedges, customer support manager of Worldwidebrands.com, answers the six most common productsourcing questions he gets from customers wanting to start an online endeavor: Will suppliers car...
Business
Authorize.Net’s Corey Koenig

August 21, 2006 • PEC Staff

Corey Koenig, channel sales manager for Authorize.Net, provides an interesting insight into the landscape of shopping carts and what a payment gateway like Authorize.Net is concerned about. Koenig also discusses ...
Business
What Should I Sell Online?

August 15, 2006 • PEC Staff

Everyone who starts an ebiz faces the question: What do I sell? And most everyone seems to make two classic mistakes in the beginning: They try to sell what everyone else is selling: DVDs, electronics and designer clothing. The problem they encounter is that the market is already s...
Business
The Price is Right!

August 4, 2006 • PEC Staff

Avoiding Common Mistakes A trap many eBiz owners fall into is trying to set their prices by simply adding a percentage or flat amount to an item's cost– they buy a watch for $20, slap another $20 on the price tag, and pass it along to their customers. The problem with this type of pric...
Business
Website Profile: Selling Fish Makes Online Niche

August 1, 2006 • Michael A. Cox

In Meredith Wilson's The Music Man, the opening number has a gang of traveling salesmen pattering cleverly about how a salesman’s got to know the territory and his products. Professor Harold Hill was declared a fake — he didn’t know the territory. When it comes to selling salmon, wild ...
Business
Jupiter Research’s Patti Freeman Evans

August 1, 2006 • Michael A. Cox

Patti Freeman Evans has been in the ecommerce industry before the beginning. For the past 19 years she has been creating customer-centric ecommerce sites, integrating channels effectively, developing innovative marketing initiatives and ensuring high-standard customer service and order-...
Business
Product Sourcing: The Skinny on Government Auctions

August 1, 2006 • PEC Staff

Are government auctions really a good source for purchasing products for resale? The answer to that is they can be, but you have to know what you are doing. Where do government auctions get their products? Government auctions can be held online, live ‘in-person’ or sealedbid. They acq...
Business
Trademark Registration

August 1, 2006 • John W. Dozier, Jr.

This article will be the first of three covering trademarks, copyrights and patents. The decision as to whether to register each is based upon unique business considerations. For trademark registration, there is a process to go through in evaluating the cost and benefit of federal regis...
Business
Quick Query: RedRoller.com’s Bill Van Wyck

August 1, 2006 • PEC Staff

What Travelocity does for travel, RedRoller does for shipping packages. The site is built to look and feel like an etravel site. Shipping for small businesses is a day-to-day occurrence. The typical ecommerce business spends close to $1,000 per month and ships 120-150 packages every month.
Business
Tech Support: August 2006

August 1, 2006 • Brian Getting

Question: My web host has different bandwidth levels depending on the price. How can I compute what my ecommerce site's bandwidth needs are? Brian Getting: Bandwidth can be a tough one to understand for most people. I like to use the analogy of a water pipe where the speed of your In...
Business
Website User Agreements

July 1, 2006 • John W. Dozier, Jr.

Website user agreements establish the terms under which the relationship between a visitor and a site is governed. A common practice for small websites is to "borrow" language and attempt to customize the terminology to fit their needs. The problem is that drafting a websiteuser agreeme...
Business
AbeBooks.com Co-founder Rick Pura

July 1, 2006 • Michael A. Cox

Rick Pura just finished writing the software code for "Rick’s Search Engine." He thinks it works pretty well, and he may go into the search engine business. He knows he can write good software; it was he and Keith Waters who engineered the database and system that powers the best-used-b...
Business
Quick Query: Coremetrics’ Jane Paolucci

July 1, 2006 • PEC Staff

PeC: Why is conversion important to ecommerce businesses? Paolucci: Ecommerce businesses are constantly seeking new ways to enhance their websites to drive incremental revenue, reduce costs associated with customer acquisition and sales and increase customer loyalty. While driving ...
Business
Givens Books Partners with AbeBooks.com

July 1, 2006 • Michael A. Cox

When most of us think about an ecommerce website, we think of a place with pictures and descriptions of inventory, which a shopper can toss into a virtual shopping cart and buy with a mouse click. With the advent of portals such as Abebooks.com, there are esellers who don’t have carts. ...
Business
What’s Selling, What’s Hot and How to Find It

June 1, 2006 • PEC Staff

Are you searching for the next trendy gadget to sell at your online store? Many people are looking to catch lightning in a bottle, but locating trends in the marketplace requires thought, research and analysis. Find Clues to New Trends There are resources for online entrepreneurs who ...
Business
Product Sourcing: What Not to Do

June 1, 2006 • PEC Staff

One thing an entrepreneur shouldn’t do is search online for “wholesale supplier” or “drop ship” when trying to locate a wholesale partner. This is according to Chris Malta, founder and CEO of Worldwide Brands, Inc. “You can look online all you want to,” said Malta, “but you won’t find ...
Business
Drop Shipping: Pros and Cons

June 1, 2006 • PEC Staff

Drop shipping remains a hot topic among etailers but, even though it has many benefits, it isn’t the best option for every business. A drop shipper is a product supplier who is willing to ship individual orders. Usually when products are purchased for resale, you have to buy them in bu...
Business
Privacy Policies

June 1, 2006 • John W. Dozier, Jr.

Even at the turn of the 17th century, Francis Bacon had it right: knowledge is power. Today, we are in the midst of the information age and, in relation to customer management and relationships, in the beginning stages of an age of invention. The challenges of managing your business inc...
Business
Quick Query: ProStores’ Julian Green

June 1, 2006 • Kerry Murdock

In January 2005, eBay Inc. purchased Kurant’s StoreSense, an online ecommerce provider. Using Kurant’s technology, eBay subsequently launched ProStores, an ecommerce solution for small to medium-sized merchants. ProStores has since signed up “tens of thousands” of online merchants. Juli...
Business
BuySafe.com Founder Steve Woda

May 31, 2006 • Michael A. Cox

For every person who shops on the Internet, there are hundreds of others who don’t – who won’t. They don’t want to. They feel, with some justification, that doing so would lead to the nightmares...
Business
Sourcing Options for eCommerce Firms

May 31, 2006 • PEC Staff

Finding products to sell remains one of the hottest topics for online entrepreneurs, and it’s the top question eBay Radio gets from its listeners, according to Chris Malta, Product Sourcing Editor for The eBay Radio Show and Founder and CEO of Worldwide Brands, Inc. Malta defines produc...
Business
Clear Block! TracksideSales.com Rides The Mainline

May 31, 2006 • Michael A. Cox

Clear Block is a railroad signal, indicating that the block of track ahead is clear and no train wrecks are in the offing. Joe Derouin, a 48-year-old who loves trains, dreamed of being in the model-railroad business. He got the “clear block” call from his wife Jeanne almost eight years ...
Business
Zoovy CEO David Steel

May 1, 2006 • Michael A. Cox

The song, the one by Leroy VanDyke in 1959, tells about a boy from Arkansas who longs to be an auctioneer. He went off to school and learned how to say things like, “Thirty dollar bid it now, thirty-five Will you gimmie thirty-five, To make it thirty-five, to bid it a thirty-five Who wo...
Business
Greatlookz.com: Persistence Pays for Zoovy Store Owner

May 1, 2006 • Michael A. Cox

"I always wanted to be a pioneer coming across the plains in a covered wagon,” says Marion Keisling. However, there is not much need for covered wagon driving these days, so Keisling has done her pioneer thing in the ecommerce business. She runs a company called Greatlookz.com and does...
Business
Web Hosting: Hope for the Best, Plan for the Worst

May 1, 2006 • John W. Dozier, Jr.

Last month we discussed web development agreements. Next question: Who is going to host your site? My advice is to know whom you are dealing with, and then make sure that if something goes wrong you have an exit strategy. In other words, do your due diligence. Then hope for the best and...
Business
Quick Query: Jeremy Hanks

May 1, 2006 • Kerry Murdock

What's Doba.com? Doba.com helps simplify product sourcing. That is, we streamline product sourcing for the emerging market of web-based entrepreneurs starting and growing a retail business. Our web-based platform empowers entrepreneurs to find and sell products, and suppliers to connec...

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